Privacy Policy

1. Introduction

Datum Edge ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our financial education programs.

By using our services or providing us with your personal information, you consent to the practices described in this policy. If you do not agree with this policy, please do not access our website or use our services.

For questions about this Privacy Policy, please contact us at: [email protected]

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you register for programs, contact us, or interact with our services. This may include:

• Name and contact information (email address, phone number, mailing address)
• Program registration details and preferences
• Payment information for program fees
• Communication preferences and correspondence
• Financial information relevant to program participation (as necessary for educational purposes)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy for details)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our financial education programs
• Communication: To respond to inquiries, send program updates, and provide customer support
• Program Administration: To process registrations, manage payments, and deliver program materials
• Website Improvement: To analyze website usage and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: To send information about new programs and services (with your consent, where required)

We process your personal information based on legitimate interests, contractual necessity, legal obligations, and your consent where applicable under Malaysian law.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist in operating our business, including:

• Payment processors for handling program fees
• Email service providers for communications
• Website hosting and analytics services
• Cloud storage providers for data management

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Employee training on data protection practices
• Limited access to personal information on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Program Participant Data: Retained for the duration of program participation plus seven years for record-keeping purposes
• Communication Records: Retained for three years unless longer retention is required by law
• Website Analytics Data: Retained for up to two years
• Marketing Consent Records: Retained until consent is withdrawn plus three years

7. Your Rights and Choices

Under Malaysian Personal Data Protection Act (PDPA) and other applicable laws, you have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal: Withdraw consent for processing where consent is the legal basis
• Restriction: Request restriction of processing in certain circumstances
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Complaint: Lodge a complaint with the Personal Data Protection Commissioner of Malaysia

To exercise these rights, please contact us at [email protected]. We will respond to your request within 21 days as required by Malaysian law.

Marketing Communications

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly. This will not affect communications related to programs you have registered for.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

11. International Data Transfers

Your information is primarily processed and stored in Malaysia. If we transfer your information outside Malaysia, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: